ABOUT

I'm a junior UX designer who believes good design starts with understanding people their goals, frustrations, and the messy journeys they take to get things done.

With a background in UX, graphic design, and experience design, I approach design as both a problem-solver and storyteller. My education and hands-on projects have shaped the way I create thoughtful, user-centered experiences that blend functionality, emotion, and visual impact.

Resume Download

Adobe Suite

Professional graphic software

Framer

No code website builder tool

Figma

User interface design tool

Office Suite

Planning and caculating

EXPERIENCE

EXPERIENCE

Experience Designer (Visual & Event)

TGH Trade & Service

2022 — 2025

• Led client discovery conversations to gather business goals, audience needs, and project constraints, translating insights into structured experience strategies.

• Synthesized qualitative stakeholder input and contextual limitations to guide design direction and decision-making.

• Presented concepts and rationale through clear storytelling, iterating solutions based on feedback and evolving requirements.

Experience Designer (Visual & Event)

TGH Trade & Service

2022 — 2025

• Supported live event setup and execution, contributing to end-to-end attendee journey management

• Produced digital marketing materials including visual design, animation, and video production across platforms

• Collaborated with planners, marketers, and production teams to deliver cohesive end-to-end audience experiences

Graphic Designer / Visual Designer

7 Millions Store

2020

• Designed print and digital assets for apparel collections and branding

• Supported visual consistency across marketing materials and production workflows

Event Production Assistant & Floral Support

Floral Werx · Eroupe Elegance

2025 - 2026

• Designed visual systems, motion assets, and spatial concepts for weddings, live events, and brand campaigns

• Produced digital marketing materials including visual design, animation, and video production across platforms

• Collaborated with planners, marketers, and production teams to deliver cohesive end-to-end audience experiences

Event Production Assistant & Floral Support

Floral Werx · Eroupe Elegance

2025 - 2026

• Supported live event setup and execution, contributing to end-to-end attendee journey management

• Assisted with spatial arrangement and visual consistency across event touchpoints

• Adapted to real-time changes during live events to maintain smooth participant flow

EDUCATION

EDUCATION

User Experience Design

Humber College

2025 - 2026

Applied user-centered design (UCD), user research, wireframing, prototyping, and usability testing to develop data-driven digital solutions.

User Experience Design

Humber College

2025 - 2026

Supported live event setup and execution, contributing to end-to-end attendee journey management

Event Management

Seneca Polytechnique

2024 - 2025

Supported event planning, logistics coordination, and on-site execution while contributing to creative concept development and spatial experience design.

Bachelor in Graphic Design

Hoa Sen University

2019 — 2023

Built strong foundations in design principles and media production, including scriptwriting, storyboarding, UX fundamentals, and user experience design.

Project

Kijiji — Trust & Safety System Proposal

Fall 2025

• Identified 3 critical trust breakdowns in peer-to-peer transactions through systems analysis and secondary research

• Designed a layered trust framework (identity verification, structured listings, visibility cues) to address fraud risk before user contact

• Created end-to-end user flows that clarified decision points and improved perceived platform accountability

TTC — Website Redesign

Fall 2025

• Audited existing information architecture to uncover navigation and content hierarchy issues affecting task completion

• Conducted usability testing to validate pain points and user confusion across key journeys

• Iterated from low-fidelity prototypes to refined solutions, re-testing designs to confirm clarity and usability improvements

Freshii — Moderated Usability Study

Fall 2025

• Moderated remote usability testing sessions and led qualitative synthesis across multiple participants

• Defined task scenarios and facilitated think-aloud testing to surface usability errors and decision friction

• Synthesized qualitative findings into actionable insights and recommendations to reduce user error and confusion

Looking to start a project or you need consultation? Feel free to contact me.

Ontario, Canada

lenna.huawork@gmail.com

behance.net/nhuxu